Create WhatsApp Template
- You can add emoji in WhatsApp template Message.
- If “Display quick access” is enabled on create WhatsApp template, then it will show the last five quick access WhatsApp template in WhatsApp Timeline and Individual popup.
- Please note that in the WhatsApp template, you can include only one image. It’s not possible to add PDFs or any other types of files.
- Enabled WhatsApp Template for “Display in Quick Access” will be displayed as shown in bellow screenshot.
- WhatsApp Template can be accessible from various places of the WhatsApp interface in vTiger CRM like,
- WhatsApp Template Timeline View
- When sending one to one message from Record
- When Sending Bulk messages from Recordist.
- Note : If you wish to send bulk messages with attachment it’s advisable to use the WhatsApp template feature.
- When sending a message from Timeline view
- When sending Automated email from Workflow
- Quick edit WhatsApp Template from popup
