Bulk / Mass message
- Bulk/Mass message manage from Other Settings > WhatsApp configuration > Gear Icon > find
Mass Message Configuration
- Batch size allows the user to send mass messages in a batch of
messages to avoid Spamming. - Example : If you wish to send 500 messages and if you set a batch
size 15 and Time Interval to 15 minutes. Then it will send 15
messages in each batch based on the Time Interval calculated below. - Example : If you wish to send 500 messages and if you set a batch
size 15 and Time Interval to 15 minutes. Then it will send 15
messages in each batch based on the Time Interval calculated below. - Time to send 500 messages = (500 messages / 15 Batch size) * 15
minutes = 500 minutes = 8 Hours Approximately. - Random : Random selection dynamically select any number from 1 to 25
as a batch size when sending message to customer, It means if there
is 500 messages to send and Batch Size – Random than it will send 5
messages in first Batch, 8 messages in a second Batch and so on..
- Batch size allows the user to send mass messages in a batch of
- Users can send Bulk/Mass message from RecordList of CRM for those
modules which are enabled from “Allow module access” feature from
WhatsApp configuration page.
- From the Record List Select more than one record then Go To More >
Send WhatsApp message to send Bulk WhatsApp messages to more than one
contacts. - User can send Bulk message now or any selected date to send message
according to the time set from Send now/later option