- Send / Receive statistics
- Broadcast statistics
- Chatbot statistics
- Send / Receive Statistics – This Send/Receive Statistics will show you “Finished Chat” for last sent message from CRM, “Pending Chat” for last received message in CRM, total “Sent Message” from CRM, total “Received messages” in CRM and “Total Message” will shows total of “Sent Messages” from CRM and “Received Messages” in CRM.
- Total Sent Message eye icon link will redirect on sent message list.
- Total Received Message eye icon link will redirect on received message list.
- Total Message eye icon link will redirect on total sent and received message list.
- Broadcast Statistics – This Broadcast Statistics will show count of Total of “Sent”, “Delivered” , “Read” , “Unread” and “Failed” Message of all bulk message list
- Chatbot statistic – This Chatbot Statistic option will show total count of “Active Chat” for initiated chat of all customers, “Finished Chat” of chatbot with customer, “Sent Messages” from chatbot, “Received Message” in chatbot And “Total Messages” of all sent/received message of chatbot.
