Single WhatsApp # for entire CRM
- CRMTiger’s WhatsApp integration allows this option for those companies who rely on a Single WhatsApp number for the entire CRM.
- This option is enabled from Other Settings > WhatsApp configuration > Gear Icon > Find “WhatsApp # management” and Select “Single WhatsApp number for the CRM”.
- Using Single WhatsApp # configuration any user who has rights given from Other Settings > WhatsApp configuration > Gear Icon > Find “Allow access to users” and Select list of the users to get WhatsApp module access.
- Users can only see all WhatsApp conversations and contacts based on Roles & Rights set in CRM for the user.
Multiple WhatsApp # for each user
- CRMTiger’s WhatsApp integration allows this option for those companies who rely on a Multiple WhatsApp number configuration for each user. As well as allocate more than WhatsApp number to single user.
- This option will be enabled from Other Settings > WhatsApp configuration > Gear Icon > Find “WhatsApp # management” and Select “Multiple WhatsApp # for Users”, On selection “Multiple WhatsApp # for users” it will display multi-select list to select list of users to get WhatsApp # access so users will get access to WhatsApp to scan.
- Using Single WhatsApp # configuration any user who has rights given from Settings > WhatsApp configuration > Find “Allow access to users” and Select list of the user to get WhatsApp module access.
- Users can only see all WhatsApp conversations and contacts based on Roles & Rights set in CRM for the user.
