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Whatsapp Configuration Setting

  • On the WhatsApp configuration settings page, the ‘License Setup’ button allows you to edit or deactivate the saved license key, while the ‘WhatsApp Setup Check’ is used to verify the status of the already installed WhatsApp integration zip.
  • On the WhatsApp configuration settings page, the status of all users connected to the WhatsApp integration will be displayed, including the associated WhatsApp number and their connection status (whether connected or not connected)
  • Click on Plus button will open the Pop-up for Add User to use Multiple WhatsApp Number. wa8
  • Using Multiple WhatsApp # configuration any user who has rights given from Settings > WhatsApp configuration > Find “Allow access to users” and Select list of the user to get WhatsApp module access. wa9
  • Users can only see all WhatsApp conversations and contacts based on Roles & Rights set in CRM for the user.
  • As per below screenshot, James Scott can use both the scanned number of Edwin and Martin. wa10
  • Edwin and Martin are the users who have scanned number and they have given access to James to use their number. So James can able to message from both the scanned numbers.
    whatsapp-integration-img-1

  • Updated on February 3, 2025

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